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Shipping policy

Shipping Procedure

All orders stock from Singapore are shipped within 3 – 5 business days of purchase.(Excluding weekends and Public Holidays in Singapore)

All orders stock from other countries beside the above mentioned are shipped within 14 – 21 business days of purchase.(Excluding weekends and Public Holidays)

Shipping rates will be calculated at the checkout.

Buyers are responsible for any customs and import taxes if it may apply. We are not responsible for delays due to customs related issues.

Return, Exchange, and Refund

Please note that all items sold are final and cannot be exchanged, returned, or refunded.

 

All items purchased are non-refundable, unless otherwise specified:

1. Failed Delivery

If you need to refund multiple products from the same order, you will be refunded for the shipping fee paid during purchase. However, if only a few products from the same order need to be refunded, the shipping fee will not be included in the refund.